Hi, Greetings from FWQRC……
Today’s topic is about the development of a Quality Culture and the supporting role of international standard development
Quality Culture is a term being discussed with increasing regulatory among quality professionals as well as more widely outside of the quality profession, as organisations and governments consider continuous challenges including productivity, competitive strategy and reputation protection.Within a quality culture, everyone is involved in the ongoing pursuit of excellence
Each worker or team is both a supplier & customer within their organisation and takes responsibility for the quality of their output. In this setting, there is no need to check the final products as an incremental review has occurred on an ongoing basis at each stage
Conversely, the absence of a quality culture is likely to be characterized by an absence of individual or team responsibility and the need for costly & time consuming inspection and test regimes which add little value
Conclusion: Given the more elusive nature of culture compared to other facts of organisation life, it is not unreasonable for individuals to look for external sources of guidance. Assistance may be required to understand current culture, determine that culture which might best address requirements and to help define & deliver actions to support the quality culture journey.
Write to firstname.lastname@example.org to understand your organisations current culture, determine that culture and deliver actions to support the quality culture